Effective date: Oct 12, 2026
Privacy Policy

This privacy notice for Stratus Eye ("Stratus Eye," "we," "us," or "our") describes how and why we collect, store, use, and share your information when you use our services, such as when you visit stratuseye.com or contact us to schedule a consultation.

Questions or concerns? Please contact us at 470-403-2020 or visit us at 5400 Laurel Springs Parkway, Suite 103, Suwanee, GA 30024.

1. What Information Do We Collect?

Personal information you provide to us: We collect personal information that you voluntarily provide when you express interest in our services, submit a contact or appointment request form, or communicate with us. This may include your name, email address, phone number, and contact preferences.

Information automatically collected: When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device characteristics, and pages visited. This information is used to maintain the security and operation of our website.

2. How Do We Use Your Information?

We use the information we collect to:

  • Respond to your inquiries and appointment requests
  • Send appointment reminders and service-related communications
  • Improve our website and patient experience
  • Comply with applicable laws and regulations

Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes.

3. SMS Communications

By providing your phone number, you consent to receive SMS communications from Stratus Eye related to appointments, follow-up care, and services you have requested.

To opt out of SMS messages at any time, reply STOP to any message. For assistance, reply HELP or call us at 470-403-2020.

Message frequency may vary. Standard message and data rates may apply.

4. How Do We Share Your Information?

We do not sell your personal information. We may share information with service providers that help us operate our website and practice, respond to inquiries, schedule appointments, send communications, and deliver services. We require appropriate contractual protections for the information these providers handle.

When a service provider handles protected health information on our behalf as a business associate under HIPAA, we enter into a business associate agreement requiring appropriate safeguards and restricting how the provider may use and disclose that information. We limit the information shared to the minimum necessary when required by HIPAA.

Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes.

We may also disclose information as permitted or required by applicable law. For details about how we use and disclose protected health information, please see our HIPAA Notice of Privacy Practices at https://stratuseye.com/others/hipaa-notice.

5. How Do We Protect Your Information?

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. We encourage you to contact us through secure channels when sharing sensitive information.

6. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to applicable legal requirements
  • Opt out of marketing communications at any time

To exercise these rights, contact us at 470-403-2020.

7. Health Information

Our HIPAA Notice of Privacy Practices explains how we use and disclose your protected health information and describes your rights. You can read it at https://stratuseye.com/others/hipaa-notice or request a copy from our office by calling 470-403-2020.

We may use artificial intelligence (AI) tools, including ambient listening technology, to help prepare medical notes. These tools may capture and process audio from conversations during your visit through service providers acting on our behalf under business associate agreements.

Before activating ambient listening, we will explain its use and ask for your agreement. You may decline or ask us to stop without affecting your ability to receive care. Your clinician reviews AI-generated notes before finalizing them in your medical record.

Using our website, providing your phone number, or accepting this Privacy Policy does not constitute agreement to ambient listening or recording during a medical visit.

8. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at 470-403-2020.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be effective as soon as it is posted. We encourage you to review this policy periodically.

11. Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors use our site.

What are cookies? Cookies are small text files stored on your device when you visit a website. They allow the website to remember your preferences and activity over time.

Types of cookies we use:

  • Essential cookies — Required for the website to function properly. These cannot be disabled.
  • Analytics cookies — Help us understand how visitors interact with our website, including which pages are most visited and how long visitors stay. We use tools such as Google Analytics for this purpose.
  • Preference cookies — Remember your settings and preferences to improve your experience on return visits.

How to control cookies: You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified when cookies are set. Please note that disabling certain cookies may affect the functionality of parts of our website.

For more information about managing cookies, visit www.allaboutcookies.org.

We do not use cookies to collect protected health information or personally identifiable information without your consent.

‍12. Contact Us

For privacy-related questions or to exercise your rights:

Stratus Eye

5400 Laurel Springs Parkway, Suite 103 Suwanee, GA 30024

Phone: 470-403-2020

Website: stratuseye.com

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